<?php

return [
    'New Order Number'                              => '新工单数',
    'star 0'                                        => '一星',
    'star 1'                                        => '二星',
    'star 2'                                        => '三星',
    'star 3'                                        => '四星',
    'star 4'                                        => '五星',
    'Not evaluated'                                 => '待评价',
    'resolved'                                      => '已解决',
    'unresolved'                                    => '未解决',
    'No data available'                             => '暂无数据',
    'Percentage of satisfaction'                    => '满意度占比',
    'Resolution rate'                               => '解决率',
    'Satisfaction'                                  => '满意度',
    'Proportion of solution rate'                   => '解决率占比',
    'average value'                                 => '平均值',
    'Satisfaction ratio of work order solution'     => '工单解决满意度比例',
    'Work order submission trend chart'             => '工单提交趋势图',
    'Proportion of work order problem solving rate' => '工单问题解决率比例',
    'Total number of work orders'                   => '工单总数',
    'Communication in progress'                     => '沟通处理中',
    'Total open bill'                               => '总未结单',
    'To be assigned'                                => '待分派',
    'Work order trend'                              => '工单趋势',
    'today'                                         => '今天',
    'yesterday'                                     => '昨天',
    'Last 7 days'                                   => '最近7天',
    'Last 30 days'                                  => '最近30天',
    'Last month'                                    => '上月',
    'Tomorrow'                                      => '明天',
    'Next 7 days'                                   => '未来7天',
    'Next 30 days'                                  => '未来30天',
    'Next month'                                    => '下月',
    'This month'                                    => '本月',
    'Designated date'                               => '指定日期',
    'Work orders'                                   => '份工单',
    'Overall response time'                         => '整体响应时间',
    'Average response time'                         => '平均回复时间',
    'Average solution time'                         => '平均结单时间',
    'Average first response time'                   => '平均首次响应时间',
    'Category work order quantity top 10'           => '类别工单量TOP10',
    'Work order category'                           => '工单类别',
    'Number of work orders'                         => '工单数',
    'Proportion'                                    => '占比',
    'Top 10 orders received by engineers'           => '工程师接单量TOP10',
    "Top 10 engineers' response speed"              => '工程师响应速度TOP10',
    'Engineers'                                     => '工程师',
    'Engineers Work order quantity'                 => '接单量(含经手)',
    'Avg Response Time'                             => '平均响应时间',
    '%s hour %s minute'                             => '%s时%s分',
    'No data'                                       => '无数据',
    'The start time must be less than the end time' => '开始时间需小于结束时间'
];